The STO difference
Beyond delivering your next project, our goal is to establish STO as the destination for future generations of Texans for all of their vehicle needs. We can only accomplish that goal by building lasting relationships with customers based on these three basic promises:
We Are Here For You
We never forget that it’s your vehicle. You have a vision, and it’s our responsibility to help you bring that vision to life. We start by meeting one-on-one to ask questions and listen intently to your needs. With over 20 years of experience, we know how to work with you to deliver a solution that achieves your vision at a fair price. We are here to make your vehicle reflect who you are and stand out from the crowd.
If you want straight talk and honest feedback, you’ve come to the right place. STO is direct and transparent in everything we do, from the first conversation to the final delivery. If a problem occurs, and they do happen in complex custom projects, we won’t hide the issue from you. We promise to keep you in the loop and updated throughout the project to avoid any last-minute surprises in the schedule or the budget.
“Do the Right Thing” Commitment
We’re not satisfied until you’re satisfied. If there’s a problem, let us know, and we’ll do the right thing by working with you to find a solution. We know our reputation is on the line with every vehicle that leaves our facility. Our goal is that customers are just as proud of the STO craftsmanship as we are. Our ultimate measure of satisfaction is customer referrals.